Privacy Policy
Last Updated: October 24, 2025
1. Introduction
Stratos Cyber Inc. ("Stratos Cyber", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the RISE™ Suite and Metatron™ platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Company name and job title
- Account credentials and authentication information
- Payment and billing information
- Communications with us
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2.3 Service Usage Data
When you use our cybersecurity services, we collect information about security incidents, threat intelligence data, system logs, and performance metrics necessary to provide and improve our services.
3. How We Use Your Information
We use the collected information for various purposes:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending administrative information, updates, and security alerts
- Responding to your inquiries and providing customer support
- Monitoring and analyzing usage trends and activities
- Detecting, preventing, and addressing technical issues and security threats
- Personalizing your experience and delivering relevant content
- Complying with legal obligations
- Sending marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you authorize us to share information
- Aggregated Data: We may share anonymized, aggregated data that cannot identify you
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information. You can control cookies through your browser settings. Our Cookie Banner allows you to manage your cookie preferences.
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
6. Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing activities
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for specific processing
- Marketing Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@stratos-cyber.com
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Stratos Cyber Inc.
Email: privacy@stratos-cyber.com
General Inquiries: info@stratos-cyber.com
Canada HQ & Caribbean Office